Discovery Phase

The objective of the discovery phase is to uncover the key customer elements that are necessary for your website to convert its visitors to qualified leads. An effective business strategy, whether it’s online or offline, begins with an understanding of your customers’ needs.

A website that is customer needs driven is one step closer to driving qualified leads to the business.

A website that is not needs-driven, nor focused on the customer’s ability to complete tasks, loses its ability to quickly and effectively establish rapport and “convert” the customer into a lead. A website only has seconds to establish this rapport and develop a relationship with the customer before she clicks away.

Our process involves achieving a thorough understanding of the customer base of the business through detailed feedback from the client, and through an extensive discovery session that involves understanding of customer segments, and each segment’s unique needs. From there, the needs assessment is turned into a website architecture or framework that is designed to lead to a higher likelihood of funneling customers to a “conversion”.


INDUSTRIES WE SERVE

B2B
Medical
Hospitality
Software
Manufacturing
Science/Research
Government
Education
Marketing
Hospitality
B2C
Professional Services
Health
Beauty
Franchises
Dentists
Realtors
Restaurant
Education
Law Firms

 

CONTACT US FOR A CONSULTATION


WHO WE HAVE WORKED WITH


TESTIMONIALS

We hired 39 Celsius to become our outsourced marketing dept. They have done a tremendous job and driving prospects to our website and through our doors. they have provided a complete and sophisticated solution for managing all of our online and traditional marketing requirements. Their expertise and knowledge of marketing and maintaining a dynamic web presence is invaluable. We’ve been very impressed with their hard work, dedication and results.
Larry W.